Policies

Details on Our Policies

Daily Sign-in and Sign-Out

It is a Community Care Licensing requirement that your child be signed in and out by you, or by your written, authorized representative (an adult 18 years or over), every day he or she is in attendance. (101229.1 DSS/CCL) Please sign in AND out daily with a legible, full signature with first and last name; do not use initials.

  • DSS/CCL requires you to remain with your child at drop off, so do not allow your child to enter the classroom unaccompanied. (101226.1 1 a, b DSS/CCL).
  • Anyone dropping off your children must wait until the teacher or staff member has conducted a complete daily health check before leaving the child. (101226.1 A DSS/CCL).
  • The MC-CDC staff will only release a child to a person indicated on the emergency card. A picture identification is required if the person is unknown to the teacher or MC-CDC representative, even if they have picked up the child previously.
    • If an adult is not on the emergency card and the parent has not previously notified the teacher, the adult will not be allowed to sign out the child.
    • If you need an adult to pick up your child other than those who appear on the emergency card, you must call prior to pick up, provide written permission and advise the teacher of changes. The adult must show proper identification.
Arrival Time 8:30 - 9:30 a.m.

Children are expected to arrive between 8:30-9:30am. Children do best with a consistent schedule and predictable day. If you are not able to arrive by 9:30 a.m., please contact the program director, program specialist or your child’s senior specialist. If you would like your child to have AM snack, please arrive no later than 9:30am.

Sometimes children need to go to doctor appointments in the mornings/afternoons. Please let the program specialist, program director or your classroom teacher know ahead of time that your child has an appointment and will be out of the classroom.

If your child has a doctor’s appointment and would like lunch, please arrive no later than 12 noon. If your child arrives after noon, please provide a lunch before coming to the center.

If you cannot make it back from the appointment by 12 noon, please feed your child before they return to the MC CDC. If you need to pick your child up early, PM snack will not be served unless you pick up after 3 p.m.

Pick Up Time

Families are expected to adhere to their contracted hours. Children are to be picked up by or before contracted time. Late pick up fees will be charged and are due within a week of occurrence if families are not abiding to contracted hours or picking up after 5:30 p.m.

Absences

If a child is going to be absent, please email or call your child’s senior specialist before 9 a.m. to give the reason and the approximate length of the absence.

Notify the teacher immediately if your child comes down with a contagious illness so the MC-CDC staff can respond proactively to prevent its spread and to post exposure notices as required by the Department of Community Care Licensing if applicable.

Additional Absence Policy for certified families receiving childcare tuition assistance is explained on in the Supplemental Section.

Safety and Security of Children

Parents are required to fill out an emergency form, medical release form, and family plan for disasters prior to the first day of attendance. It is the parents’ responsibility to keep these forms current.

The MC-CDC staff will care for minor cuts and scrapes at the center. Parents receive an incident form documenting the injury and treatment. If a more serious injury occurs, parents are notified at once. If necessary, the authorized persons and/or specific directions designated on the emergency card will be followed.

Otherwise, the child will be taken to the Student Health Center on campus and appropriate emergency medical treatment services and procedures will be followed as deemed necessary.

The teachers will respond to an emergency on campus or in the community such as fire, floods, and earthquake, as specified in the WVMCC-CDC District emergency handbook. If necessary, children will be evacuated to the parking lot adjacent to the center.

Emergency food and water are stored on campus. Teachers will remain with the children as long as necessary. Children will be released only to authorized persons whose names are on the emergency forms.

Meals and Snacks

Nutrition - The MC-CDC serves nutritious, culturally, and developmentally appropriate meals. Children receive a morning snack, lunch served with milk, and an afternoon snack. Weekly lunch and snack menus are posted on the parent board and sent home via email each week.

The Center participates in the California State Child and Adult Care Food Program (CACFP) and is subject to California State monitoring for the compliance to the regulations.

Food allergies/food exemptions - Special food requirements or food allergies must be identified during enrollment. Parents must obtain written information from the child’s physician about the food allergies.

Specific written instructions are to be included on the enrollment forms and discussed with center staff. Parents may need to supply food items for their child if the MC-CDC is unable to meet the special food requirements.

Tuition and Financial Agreements

Your child’s tuition is based on a monthly fee. There are no credits for vacation or other absences. Families will be required to update their Contract Hours and Tuition Agreement and Meal Benefit Form every year in October.

Please refer to the Tuition Schedule and Information in the Appendix of this Handbook for additional details.

Sibling Discount: Full fee families are eligible for a sibling discount. Families will receive a 10% discount based on the oldest child’s tuition.

Refund Policy: Once payment has been made no refunds will be made unless approved by the program director.

Tuition Payment
  • Monthly tuition payments are due on the first of each month and late if received after the fifth of each month.
  • We accept personal checks, cashier checks and credit card. NOTE – a 2.85% additional surcharge is added to all credit card payments.
  • Make checks payable to: Mission College CDC and write your child’s name on the memo line. Place checks each month in the Program Specialist’s tuition box – next to the Program Specialist’s office.
  • We strongly encourage you to sign up with your bank or credit union, through their online banking system, to have a paper check automatically sent each month. It’s easy and free and allows you to pay your tuition stress free each month.
  • Tuition fees are not subject to pro-ration for illness, holidays, or emergency closure of our childcare program.
  • If your tuition payment is delinquent by 30 days, childcare services may be terminated. If you cannot pay your family fee for any reason, contact the program director and an alternative payment plan will be implemented on a case-by-case basis.
Family Fees (for families receiving childcare tuition assistance)
  • Monthly family fees* are due on the first of each month and late if received after the fifth of each month.
  • We accept personal checks, cashier checks and credit card payments. NOTE – a 2.85% additional surcharge is added to all credit card payments.
  • Make checks payable to: Mission College CDC and write your child’s name on the memo line. Place checks each month in the Program Specialist’s tuition box – next to the Program Specialist’s office.
  • We strongly encourage you to sign up with your bank or credit union, through their online banking system, to have a paper check automatically sent each month. It’s easy and free and allows you to pay your tuition stress free each month.
  • Family fees are not subject to pro-ration for illness, holidays, or emergency closure of our childcare program.
  • If you cannot pay your family fee for any reason, contact the program director and an alternative payment plan will be implemented on a case-by-case basis.
Yearly Document Updates

Each October, parents will receive the following new documents that must be signed and returned within one week:

  • Parent Handbook/Parent Handbook Signature Page.
  • Admissions Agreement*
  • Meal Benefit Form.
  • Admission Agreements - will also be updated throughout the year for families that change their contracted hours/days at the MC-CD.
  • Families enrolled in our subsidy program are required to recertify after 12 months of services. During this recertification you will be required to provide documentation to verify your eligibility and need.