Important Numbers

Emergency 9-1-1 or (408) 299-3233

    1. (408) 299-3233 will route you to Santa Clara County Sheriff Dispatch. District Police has a contract with the County for dispatch services.
    2. Ask for a Mission College Police Officer
  1. Mission College Police Office: (408) 855-5435
    1. This is not an emergency phone number nor is it 24hrs.
    2. This number is to be used when you have general questions about campus safety.
  2. West Valley College Police Office: (408)741-2092
    1. This is not an emergency phone number nor is it 24hrs.
    2. This number is to be used when you have general questions about campus safety.
  3. Mission College Health Services: (408) 855-5140
    1. For medical emergencies call 9-1-1 first
    2. Health Services is not an emergency response office.
    3. Health Services can assist in a medical emergency after 9-1-1 is called.
  4. District Facilities (408) 855-5134
    1. During operating hours call District Facilities to report any utility failure
    2. For utility failure that is a public safety emergency call 9-1-1.
    3. For utility failure, that is not an emergency and happens after hours, call the Evening/Saturday Administrator at (408)590-2657
  5. Evening/Saturday Administrator: (408)590-2657
    1. Mon - Thu 5 p.m. - 9 p.m., on site. 9 p.m. - 10 p.m. on call
    2. Fri 5 p.m. - 6 p.m. on site, 6 p.m. - 10 p.m. on call
    3. Sat 8 a.m. - 4 p.m.
      1. There is no Saturday Administer after the first three weeks of the semester
      2. There is no Saturday Administer during Winter and Summer sessions

Additional Emergency Info

WVM Alert
  1. What is it?
    1. WVM Alert is the Campus emergency messaging system used by West Valley and Mission colleges to ALERT the campus to emergencies. All students, faculty working the current semester, and fulltime staff are automatically put into the system. Others must Opt In.
    2. As a part of this service you will periodically receive text, voice and email messages. The system is tested twice per semester and used for actual emergencies as necessary.
    3. Keep your cell phone out during class to see text warnings.
  2. How are messages sent?
    1. Most messages are sent to voice, text and email. Text is the fasted method.
      1. It is recommended that you create a contact in your phone for WVM Alert! The phone number will always be 408-855-5444
    2. Some messages will be sent to the classroom emergency phones.
      1. If this phone rings, answer the phone, place it on speaker mode so your class can hear the message.
    3. What situations prompt a WVM Alert?
      1. Lockdown
      2. Building/Campus Evacuation
      3. Campus Closure
      4. Shelter in Place - this is different from a lockdown.
      5. Semester System Test
    4. What do I do when I receive a WVM Alert?
      1. Follow the directions provided in the message and understand campus emergency procedures at edu/emergency under Emergency Guidelines.


  1.  If the injury/illness is life threating call 9-1-1
  2. You may call Health Services, 408-855-5140 during their office hours, only after 9-1-1 is called.
  3. Complete the Incident-Injury-Accident Report. Submit a completed copy to:
    1. Student involved: Health Services & Administrator in Charge of area where the injury/illness took place.
    2. Employee involved: employee’s supervisor and Human Resources
Building/Campus Evacuation

Building/Campus Evacuation

      2. Watch the Campus Safety video on the District website
Lockdown Options

Lockdown Options

  1.  Watch the "Run, Hide, Fight" video
  2.  If you have a safe way out and away from the campus.
  3.  Lock doors and windows (some buildings have Lockdown pull stations that lock all doors in the building). Conceal yourself and plan your next move (run or fight)
  4. Watch the Last Resort video on the District website


  1. Pull Fire Alarm
  2. Evacuate – Do not use Elevators
Classroom Safety Check list

Classroom Safety Check list

  1. The checklist ensures the proper safety equipment is in place and you have developed a plan with your students.
Child Abuse Mandated Reporting

Per penal code PC 1165, all teachers and school administrators are Mandated Child Abuse Reporters. 

Mandated Reports must report known or suspected child abuse to the appropriate authorities immediately by phone and follow-up with a written report to the same agency within 36 hours. 

To file the required verbal and written reports, contact the District Police Department.  To obtain additional information about Child Abuse Mandated Reporting, contact Human Resources or District Staff Development.

Protocols for Locked Doors

If your classroom door is not unlocked prior to your class meeting, contact the following for assistance.  The lists are prioritized (i.e.  try a first, then, etc.). 

Monday through Friday, 8 a.m. to 5 p.m.:

  1. Division Administrative Specialist
  2. VP of Administrative Services (SEC 331)
  3. VP of Instruction (SEC 331)
  4. District Facilities (408-855-4121)

Monday through Friday, 5 p.m. to 10 p.m.:

  1. Division Administrative Specialist
  2. Evening/Weekend Administrator (408) 590-2657)

Saturday, 8.00 a.m. to 4.00 p.m.:

  1. Evening/Weekend Administrator (408) 590-2657