Records Office
The Records Office provides transcript evaluations, graduation applications, enrollment verification, and essential student academic record services.
At Mission College, every student has a personal academic record that documents enrollment, academic performance, and overall educational progress. In compliance with the Family Educational Rights and Privacy Act (FERPA), these records are maintained with the highest standards of confidentiality and security.
Your information is protected and will not be accessed, disclosed, or shared without your explicit written consent except in cases where disclosure is legally mandated or expressly authorized by FERPA regulations.
You have the right to review your educational records, request corrections if you believe the information is inaccurate, and be informed of who has accessed your data. Mission College is committed to ensuring you understand your privacy rights and can exercise them fully.
We care about your success at Mission College. Sometimes students encounter challenges, such as Academic Notice, during their educational journey.
What is an Academic Notice?
Academic Notice is a notification from the College that there is concern about your academic performance and progress. Although you may have experienced academic challenges, each semester offers an opportunity for improvement and continued progress.
If you are on Academic Notice, you are encouraged to connect with a Mission College Counselor to discuss your needs and learn about the many resources available to support you.
What are the minimum academic and progress standards?
Standards are determined using institutional units on the official academic record at the West Valley–Mission Community College District.
How does prior college coursework affect academic and progress status?
When are academic and progress standards evaluated?
Academic / Progress Notice 1
A student is placed on Academic/Progress Notice 1 when all of the following apply:
Academic / Progress Notice 2
A student is placed on Academic/Progress Notice 2 when all of the following apply:
Subject to Dismissal
A student is placed on Subject to Dismissal status when their academic record meets the following criteria:
Dismissal
Academically disqualified students are dismissed from the College. A student is placed on Dismissal status when their academic record meets the following criteria:
Readmission / Reinstatement
Students dismissed for academic reasons may be eligible for reinstatement under one of the following conditions:
Academic Notice and Registration Dates
Students on Academic Notice, Progress Notice, Subject to Dismissal, or Dismissal are assigned registration dates as follows:
Students with documented extenuating circumstances may submit a Priority Registration Appeal.
Academic Notice and Financial Aid
Financial aid follows a separate Satisfactory Academic Progress policy. Students should check with the Financial Aid Office to confirm the status of grant and loan eligibility.
No instructor, official, employee, or governing board member may authorize access to student records except under the following circumstances:
Directory information includes:
Who can request a transcript evaluation?
You may request an evaluation if you have completed or are currently taking at least 12 units at Mission College. Meet with a counselor first to receive guidance and confirm the evaluation supports your academic goals. Appointments can be scheduled through the Mission College Counseling page.
How to request an evaluation
Send official transcripts from all colleges you have attended to:
Mission College
Admissions and Records Office
3000 Mission College Blvd., MS 9
Santa Clara, CA 95054
Transcripts must be sent directly from the institution or submitted in a sealed envelope. Once transcripts are received, complete and submit the Request for Transcript Evaluation form.
How long does it take?
Transcript evaluations typically take 2–3 weeks. You will receive an email notification once the evaluation is complete.
Important information
Can you improve your GPA?
Yes. You may contact previously attended institutions to request grade removal, if eligible. If approved, submit a new official transcript and request a new evaluation.
Foreign coursework
Foreign transcripts must be evaluated by an approved credential evaluation service, such as:
Submit the evaluated report and English course descriptions to Mission College. Foreign coursework may not be used for Associate Degrees for Transfer or certain transfer certifications.
What are Catalog rights?
Catalog rights allow you to follow degree requirements from your start year. You must complete at least one course each academic year to maintain catalog rights. If you skip an academic year, your catalog rights reset to the current catalog upon return.
Do you need an evaluation?
If you plan to transfer coursework from another college, a transcript evaluation is required. Meet with a counselor first to confirm an evaluation is appropriate for your academic goals.
Online Transcript Orders Are Open
Students may order official transcripts online through Parchment for the West Valley–Mission Community College District.
What Is a Transcript?
A transcript is an official record of all courses taken, grades earned, grade points, and degrees awarded.
About Your District Transcript
The West Valley–Mission Community College District issues one combined transcript
that includes coursework from both Mission College and West Valley College. This transcript
reflects credit courses, International Student Services coursework, and Community
Education classes. Midterm grades are not included. Records prior to Fall 1976 must
be requested directly through West Valley College.
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Types of Process
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First 2 Free Transcripts
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5-10 Business Days to Process
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Pick-Up During Business Hours
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Email/Parchment
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Official Sealed
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Transcript Requests
You may obtain a copy of your transcript by requesting an official transcript.
Unofficial transcript
Access your unofficial transcript anytime through the Student Portal under Registration and Records > View Transcript. Selecting the Print icon will not display your name. To include your name, right-click on the transcript page and choose Print to save or print the document.
Paper transcripts
Submit a transcript order form to request a paper transcript. Payment may apply.
Rush orders
Rush processing is available in person for a $20 fee per order. Rush orders are not processed on weekends or holidays. Rush fees are nonrefundable.
Costs
Processing time
Transcript orders are processed and mailed or sent electronically within 5–10 business days. Processing time does not include weekends or holidays.
Transcripts from other colleges
Mission College cannot release or forward transcripts from other institutions. Transcripts from other colleges must be requested directly from the original institution.
Important notes
Sometimes a person’s given name does not reflect who they are. Mission College recognizes
that students may identify by a name different from their legal name and that a legal
name change may not be possible during their time at the College. Mission College
is committed to using a student’s True name (first name) throughout their time as
a Mission College student.
Fill out the True Name Form to get the process started.The True name will appear on documents such as class rosters
and in Canvas.
True Name FAQs
What is a True or Preferred Name?
True or Preferred Name is the first name an individual at Mission College, whether a student or employee, wishes to be known by within the campus community. A True or Preferred name differs from a legal first name and is not intended to be a nickname (for example, Becky for Rebecca). Surnames may only be changed through a legal name change.
What is a Legal Name?
Legal Name is the name that appears on an individual’s passport, driver’s license, state identification card, birth certificate, or U.S. Social Security card.
Who may use a Chosen Name?
All Mission College students and employees may elect to use a True or Preferred name.
Can I request a new student ID card with my True or Preferred name?
Yes. Students who update their first name to reflect their True or Preferred name are eligible for a free, one-time student ID card update showing their True name.
Can I change my middle name?
Not at this time. This service currently applies to first names only.
Can I remove my True or Preferred name?
Yes. You may request removal of your True or Preferred name using the same process used to add it.
How do I change my legal name?
Legal name changes must be completed through the California court system. For more information, visit the California Courts website section on changing an adult’s name.
Where will my True or Preferred name be used?
Your True name may appear in multiple locations, including:
Are there any restrictions?
Preferred first names must be appropriate and may not be used for misrepresentation or fraud. Names that are offensive, obscene, lewd, or disruptive to the learning environment will not be approved.
Are there situations where my True or Preferred name cannot be used?
Yes. A Legal Name is required for certain offices and functions that legally require its use, including:
There may also be situations where clarification is required that a preferred name differs from a legal name. These situations may include interactions with law enforcement, business processes, medical record verification, academic transcripts, and financial aid.
Under the Family Educational Rights and Privacy Act (FERPA), a student’s name, including a True name, may be disclosed as directory information unless the student opts out by submitting a Request to Prevent Disclosure of Directory Information.
Credit by examination allows students to use acquired knowledge, skills, abilities, and competencies to challenge certain courses for unit credit. Credit is granted to students who meet eligibility requirements and successfully pass an examination approved and administered by the appropriate college authorities.
Grading follows the regular grading scale. A Pass/No Pass option is offered when it
is ordinarily available for the course. Regulations governing credit by examination
are outlined below.
(Title 5, Section 55050; Education Code Sections 70901 and 70902; Board Policy 4235;
Administrative Procedure 4235)
Limitations
Regulations for Credit by Examination
How to request Credit by Examination
Fall and Spring schedule for Credit by Examination

Mission College students may request certification for the CSU General Education Breadth (CSU-GE-B), the Intersegmental General Education Transfer Curriculum (IGETC), or the CalGETC by submitting a Transcript/Certification Request Form to the Records Office.
If you have completed coursework at other colleges or universities, ensure that official transcripts are sent directly to the Mission College Records Office for inclusion in your certification review.
Rush transcript services are not available for requests that include CSU-GE-B, IGETC, or CalGETC certification. Only select expedited processing if it is absolutely necessary and does not involve certification.
Allow additional processing time during peak periods, such as the end of the semester. If you are unsure whether you meet all certification requirements, it is recommended that you consult with a counselor before submitting your request.
Certifications typically take seven to 14 business days to process. During high-volume periods (e.g., end of term), processing times may be longer.
If you are trying to satisfy AA/AS general education requirements at another community college, please complete a Reciprocity Agreement instead of a certification request.
DegreeWorks is an online academic planning tool that allows you to track your progress toward degree completion or transfer. It provides a personalized roadmap for your educational goals, helping you make informed decisions about course selections and timelines.

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Come visit us in the Student Engagement Center (SEC), Office 118