Welcome Center Frequently Asked Questions

 

 

 

 

  1. I've never gone to college and want to come to Mission College. What do I need to do? We're glad you've chosen Mission. Here are the steps to take: First, apply for admission online. Next, take the free English and Reading or ESL, and Math placement tests at the Assessment Center, Room E1-101. Then, register for an Orientation class.
  2. I attended another college and now want to come to Mission. How do I begin? First, apply for admission online, then request that copies of transcripts from colleges you have attended be sent to the Admissions and Records Office.

    Mission College

    Admissions & Records Office
    3000 Mission College Boulevard
    Santa Clara, CA 95054

    If you would like your transcripts officially evaluated, you need to see a Counselor. Contact the Counseling Office to make an Educational Plan. You can schedule a counseling appointment through the MY MISSION PORTAL.

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  3. What degrees and certificates are offered at Mission? Here's the list of degrees and certificates.
  4. How can I set up the college tour at Mission College? Confused about where things are located? Wondering where the gym and tennis courts are located? Want to know whether the rumor that the Main Building was originally designed to be a mall and not a college is fact or fiction? (It's definitely fiction!) It's time to sign up for an official tour of the campus offered by the Welcome Center. Each tour lasts approximately 30 minutes (some may be longer as desired) and is guided by a Mission College Ambassador. Ambassadors are friendly and cool Mission College students with real experience attending Mission College. Tours of the campus are offered by appointment. Sign up for a tour with the Welcome Center's Tour Request Form. Or give us a call at the Welcome Center 408-855-5083.

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  5. I am a high school student I would like to take some classes here at Mission College, what should I do? You will need to apply for admission online in order to get a student ID#. Take a placement test in the Assessment Center if you plan to enroll in an English, Reading or Math course. Submit your HS Concurrent Enrollment Form with a copy of a current government issued photo ID to mc.welcomecenter@missioncollege.edu, in person at the Welcome Center, or fax it to us at 408-855-5306. The procedures and policies can be found on the HS Concurrent Enrollment Form.
  6. Do I need to be registered as a Mission College student to speak with a Counselor? ? In order to see a Counselor, you must first apply for admission online and obtain a Student ID#.

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  7. How can I speak with a Counselor? You can call our main number 408-855-5030, and either set up an appointment or leave a message for a Counselor to call you back. You can also submit a question using our online contact form, or come by our drop-in Counseling Office during our regular business hours. Please check our Counseling website for more information and answers to questions.
  8. How do I know what classes I need to take? That's the main reason we have Counselors! Schedule an appointment with a Counselor to identify your goals and review any courses you have already completed. We'll be happy to put together a plan that can help you reach your goals efficiently. You should bring to your appointment copies of any previous college transcripts and any placement scores for English, Reading and Math unless you have already taken classes in those areas.

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  9. Do I have to take an assessment or placement test before I can register for classes at Mission? It depends on several things. If you already have a college degree from a U.S. college or university, you don't need to be assessed. If you have already taken an assessment test at a California community college and have the scores, we can use those scores to accurately place you. Likewise, if you have taken English, Reading or Math classes at another college, we can review your transcript (even unofficial copies) and place you based on previous coursework. Finally, if you are only here to take a class in some area other than English, Reading or Math, you may not need to take the assessment. However, most students are required to complete assessment tests at the Assessment Center during their first semester at Mission College. There is no charge, and we’ll usually use the higher of your current assessment result or prior test or coursework.
  10. I want to register for my classes. I don’t know how to use My Mission Portal. What do I need to do? My Mission Portal is a convenient way to register, add or drop your classes no matter where you are. If difficulty occurs, you can visit the Welcome Center located at Mission College and the student ambassadors will be more happy to assist you.

    Contact information:
    Main Building SE-101 (first floor, main lobby)
    tel: 408-855-5083 fax: 408-855-5306
    email: mc.welcomecenter@missioncollege.edu

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  11. How can I reset my Password? If you are having problems with your password, please click on "What's My Password" to reset your password. If you have a Social Security Number on file, please choose the 2nd option and reset your password to your six-digit birthdate. If you do not have a Social Security Number on file, please choose the 3rd option and a temporary password will be sent to your email address on file. If you do not have an email address on file, please contact the Admissions Office at 408-855-5000. Your new password will have to be between 6-9 characters long and must include both letters and numbers.
  12. How do I apply for Financial Aid? The Financial aid (FAFSA) is done completely online at www.FAFSA.gov. It depends on your needs, units completed, and other factors. Contact Financial Aid 408-855-5065, or at mcfa@missioncollege.edu. They are located in the Main Building room E1-401.

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  13. How can I correct my FAFSA application online? Correcting your FAFSA application can be done by visiting the FAFSA homepage. From there you will be able to log in and make corrections.
  14. How Do I Purchase A Parking Permit? Spring and Fall parking permits are $50 (see the permit's notice for validation time period information), while Summer Session permits are $25 (see the permit's notice for validation time period information). Parking permits may be purchased on-line or they are available for purchase in-person outside the Welcome Center
  15. For Assessment test, how long does each test take?
    1. English Placement Test: (average time: 2 hours)
    2. Reading Comprehension Test: (average time: 1 hour)
    3. ESL Placement Test & Essay: (average time: 2 1/2 hours)
    4. Math Placement Test: (average time: 1 1/4 hours)
    5. Information Competency Exam (aka: Library 10 Test): (90 minutes)
    6. Make sure you give yourself enough time to finish your test(s) before the end of each "Testing Session".

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  16. Do I need to make appointment for assessment test? All Placement Tests are computerized, and are administered on a first come - first served basis. You do not need to make an appointment [click on the "Test Schedules" link (left hand side) for the current hours of operation]. The Assessment Center is located in the Main building, in Room: E1-101. Students with disabilities can contact the Disability Support Programs and Services (DSPS) in Room 240 CC or by calling (408) 855-5085 or TTY at (408) 727-9243 to make an appointment.
    1. Where can I pick up my test results? Test results for English, Reading and Math will be given to you as soon as you finish your test(s). ESL Test results take ten (10) days to process. You can pick up the results in the Assessment Center, Room: E1-101.
    2. Can I retake the test? You may take an English, ESL, Reading, or Math placement test, two (2) times in a 365 day period. After that you are required to take the classes in which you were placed in. Placement Tests are for initial placement only. Once you start in an academic sequence you may not use the placement test to skip levels. If your intention is to skip levels, you need to file a "Prerequisite Challenge Form" with the Counseling Department.
  17. How long will it take to get my refund? Refunds will be automatically issued. If you paid by credit/debit, you'll receive a credit on your account in the amount you paid. If you paid by cash/check, you'll receive a credit on your WVMCCD card. Refunds generally take 4-8 weeks. If you have not received your refund, please contact the Cashier’s Office at 408-855-5029

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